Should you not be satisfied with any of the products received, you are welcome to return such in sellable condition and within reasonable time, provided that we are notified by e-mail on receipt thereof (info@thebookbox.co.za). Costs for wrongly dispatched/delivered books will be borne by us, whilst costs related to books otherwise returned will be for your own account.

Should any of the returns warrant a refund, same will be effected on receipt of the item by us and provided that banking details had been provided in the e-mail notification referred to above.

Stock shortages do occur from time to time – temporary shortages may delay delivery, however, due notice will be given in such cases. We will endeavour not to display any products that are out of stock. Should any product be out of stock a notification will be sent and any monies received refunded immediately.

Products like TOPModel may vary in appearance to the product that is shown on the website.

Should you make use of your own courier you will be responsible for the insurance – should you elect to insure the parcel.

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