Should you not be satisfied with any of the products received , you are welcome to return such within reasonable time provided that we are notified by e-mail (firstname.lastname@example.org) on receipt thereof. Costs for wrongly despatched / delivered books will be borne by us , whilst costs related to books otherwise returned will be for your own account.
Should any of the returns warrant a refund , same will be effected on receipt of the item by us and provided that banking details were provided in the e-mail notification referred to above.
Stock shortages does occur from time to time – temporary shortages may delay the delivery time frames, however due notice will be given in such cases. We will endeavour not to display any products that are out of stock – should this happen and orders emanate , we will duly notify and refund the amounts immediately.